Hetty Rothenberg Review of Moss bros auto group
Employees are nice except for Geo Moss. My purcha...
Employees are nice except for Geo Moss. My purchasing experience was not very pleasant. Test drove and the jeep was out of gas. The roof was dirty when I asked the sales manager about it. He said to call to make an appointment. There was also a scratch and a chip on the roof. I called and got a run around as the sales manager wasn't there as he specifically told me to make the appointment with him directly. Told them to just take the message. Called the next day when I didn't get a call back. Got the same run around. Instructed them to leave message for the sales manager. Third day still no call back. Had to call and got an appointment. They detailed and did a better job, but not the chip. I asked to speak to the owner, but was instructed Geo Moss wanted to talk to me. He was not compassionate and said they did the best they could. Tell me how a chip cannot be repaired. I posted on their facebook and asked the public how it can't be repaired and is that acceptable. They quickly removed my post. My post was not nasty at all. Just asking. They replied to the other page when I posted my review and removed the picture where it showed the chip. Unbelievable. Refused to fix a tiny chip. Very disappointed with the whole thing and especially with Geo. I asked to speak to the owner, but he would not allow me to.
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