30 minute wait time at 12:30. Didnt get our food t...

30 minute wait time at 12:30. Didnt get our food til 1pm! As a manager of McDonald's im super disappointed. I asked for the GM Louis and she brought me another lady manager. Not who I wanted to speak to. The managers are in the back in the office instead of on the floor where they need to be so guests arent waiting 30 mins where it should only take no more than. 5! And thats pushing it. 3.5minute experience time. This place needs help. Instead of having a lobby person at that momemt they should habe put her on fries because they kept dropping only 2 baskets at a time woth full screens in front and empty ones in The kitchem