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In short, make sure you do not book a rate that is...

In short, make sure you do not book a rate that is discounted as these are non-refundable, be sure to take earplugs as you'll need it for the amount of construction you'll hear.

Longer version: I should start by saying I had a somewhat good stay but for the construction noise that starts every day but Sunday at 7am. This is no fault of the hotel but nowhere does it say this before you book so you'll turn up, check in and then find out the next morning at 7am, it also continues throughout the day so you cannot enjoy a book by the pool or the roof top for constant banging, drills etc.

What I have found very annoying about this hotel is the cancellation policy. I'd booked to go back to Singapore in July on business having already stayed with them some three weeks. Business plans have changed and I am not required back in Singapore.

I emailed the hotel with a months notice, not a day, not a week but a month and their response was because it had been a discounted rate to begin, they could not refund me. This just seems like money grabbing for me as there's a month to secure another booking yet they still will not refund the company the money it's paid to the hotel. They offered to move dates if I provided proof of new travel plans (thanks I guess) but as I said to them - I'm not coming back to Singapore for two more weeks so moving of dates is useless.

I understand this is a business, but sometimes plans change but to be inflexible and not even offer a partial refund is what I find disgraceful.

Overall I'd have to advise you avoid this hotel, certainly based on the construction noise alone.

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