Been with usaa for over a decade and I can say tha...

Been with usaa for over a decade and I can say that they ve never been there for me when I needed them. I was overseas when they mailed my new debit card to my old address (I called to change my address months prior) and when I needed to get cash they actually advised me to sell some of my belongings to get cash in a pinch (since I didn t have access to the debit card they mailed to my old address and I was In another country), when we had a trucks engine become damaged in a flash flood they didn t cover it, and when we were in the process of applying for a home mortgage for a home that was for sale by owner, the home owner called usaa to inquire where we were in the process of the mortgage application, they actually released our confidential info to the homeowner. So, yeah, like I said, they ve never helped us, only hurt us. Looking into Navy Federal instead.