Larry Burgess

Review of De Vere Grand Harbour

Disappointing really, the spa facilities (for the ...

Disappointing really, the spa facilities (for the second time) were quite rough with elements taped off, the new jacuzzi (that was being built last time we visited) already had tiles missing which scratched your legs and the pool was too cold to be comfortable - the attendant tried to insist it was 39 deg c as he'd taken the temperature...... Right in front of the hot water inlet!! The room was good but the window was broken and would not close at all so both a safety and security issue and the air con did not work so room was very hot - the give away was that there was a desk fan provided in the wardrobe so obviously the air con fault was a long standing fault. Staff seen to miss the point on 'the experience', not up to the star rating it has and testing on its laurels unfortunately.