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Pauline Pow

4 years ago

The two stars go entirely to the medical team in t...

The two stars go entirely to the medical team in the operating room, the recovery room and especially the surgeon who operated on me.
Zero for the healthcare team: no humanity, unpleasant, cold, disrespect for privacy, does not respond to doorbells, speaks badly ...
I was taken care of, one week ago, in the ambulatory service:
1) When I arrived in the service they were ALL on their phone, I waited for a caregiver to please detach himself from his mobile to settle me in the room.
2) Failure to respect my privacy: a caregiver installs a patient in front of my chair while I was shirtless (and she saw it)!
3) I ring the bell, and a caregiver enters the room, stops the bell and leaves the room without responding to my request. So I RE-ring, the same carer comes back and makes me understand that I annoy her (to speak correctly), responds badly, aggressively, without taking my request into account.
I have never seen that, it is unacceptable to see a caregiver who does this, we already do not want to have an operation, we are anxious, and these so-called professionals, make the situation worse.
Myself nurse, I find it shameful!
The only reason to go to this clinic is only for surgeons.
Save yourself "the owner's response", given all these testimonials, your ready-made answers show that you take us for fools, Act rather !!

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