(Highly Dissatisfied) I called Lotus Electronics (...

(Highly Dissatisfied) I called Lotus Electronics (Sapna Sangeeta) to inquire about a new HP laptop. That person on call keeps on repeating "Please, visit store, we can't give you details on call". Do you want me to cover all the way from my hometown to Indore just to check whether the HP model that I want is available in your store or not?? And that too in this COVID-19 situation. Were you guys kidding me?(That person on call not answered to even one question, saying we are not allowed).