Heatwave had a pro tech and a sales rep out same d...

Heatwave had a pro tech and a sales rep out same day to take care of a boiler issue, as well get quotes on replacing our 27 year old unit. I received text alerts when they were on their way as well as call updates.

Jake was the service man and was pleasant, knowledgeable, upfront and I would highly recommend him on any job. He noted a small natural gas leak on the supply line to the boiler and took care of that as well. I do a lot of my own work and would know if I was being taken for a ride, at no time did I feel like I was being oversold on anything. I also learned some new things about keeping up with my old boilers as well.

Although the end price is always painful, it was reasonable for the services rendered. And heatwave provides a service warranty. I was overall very pleased with the service provided and will likely be using heatwave for my boiler replacement. Brian was the service tech that provided the quotes on the new boiler and he was also great. A pleasure to speak with, answered all our questions and provided me with a couple options to work with in our budget that met our needs.

I highly recommend heatwave for any heating and cooling needs.