Extremely disappointed with this company. I ordere...

Extremely disappointed with this company. I ordered a Honda generator through them (eu2200i) and it was damaged upon arrival. What is more, they sent me the wrong generator (a similar but different version without DC output option)! When I requested a refund or replacement, it was flat out refused with no explanation. Ultimately, they offered to take it back if I paid for the return shipping plus a 20% restocking fee (over $300!). This company is criminal.