Stephanie McGarry

Review of Bella Mia Bride

The only interaction I had with this company was t...

The only interaction I had with this company was to order my dress the bride picked out and to inquire about the status of the dress being ordered. Unless you're the bride they don't want to hear from you. They want your money but when asking about the status of a dress I paid for, I was treated poorly. The customer service sucks. I work in customer service industry so I know to give people breaks and try again but my communication with them was terrible. You would think they would treat customers better because I would have been a potential customer for my own wedding. I was trying to help my bride out because she has a million tasks but this place made it difficult. They told me have the bride call. Please work on customer service skills. The dress kept being delayed for coming in so they should be understanding of our concerns.