Shane Buckley

Review of Sofitel T5

The stay was as usual, but the guest relations per...

The stay was as usual, but the guest relations person at the Club Lounge is amazing. She remembered me from a previous stay when the receptionist gave me incorrect opening times and she provided outstanding service throughout my stay. She definitely went over and above the high standards of the Sofitel. I wish I had asked for her name, but she was amazing.