Extremely Disappointed!! I called Daisy a Day to ...

Extremely Disappointed!! I called Daisy a Day to order a floral arrangement for my daughter's first birthday away in college called Arrive in Style (see picture 1) and what was delivered looks nothing like what I ordered (see the picture my daughter sent us -picture 2). I understand that sometimes substitutions are necessary, but this is ridiculous. I also ordered a mylar balloon, but was called just as deliveries were going out, that the helium tank was not working so they could not deliver a balloon. That truly made us angry. I do not understand how a company stays in business with this behavior. I will not purchase from them again.
Picture 1 - What I wanted

Picture 2 - What was delivered