Kruti Shah

Review of Serenity Rejuvenation Center

A review of results after 1 year:

A review of results after 1 year:

I feel bad leaving a negative review because the technicians who I met were SO nice, but the treatment was only about 10% effective. I paid over $3000 total for laser hair removal services. While I noticed a reduction/slowing in hair growth initially, it was pretty much pointless because about 1 year later it was back to 90% of what it used to be. 10% reduction is not worth it IMO. It's been 2 years, and here are my current results:

Arms - no difference/reduction
Legs/elsewhere - 10% reduction overall, but on darker areas like knees there's no difference.

Laser hair removal works specifically by targeting the pigment in your hair, and the setting the technician uses makes or breaks the efficacy of the treatment. The uneven hair reduction (e.g. knees are basically the same as ever) shows that there was no adjustment/consideration of the skin tone variation - just went over the whole area with a single setting. I have pretty light Indian toned skin with good contrast, but I still had really poor results, so if you're anything other than pale/very white with dark hair I would strongly reconsider coming here.

I'm so sad because I invested a lot of time and money here given the positive reviews, but my honest results were negligible. A lot of the reviews here are short-term and incentivized (they give people $20 off for leaving a positive review) - so I would take them with a grain of salt.

I'm in the process of finding a new aesthetician/dermatologist to redo all the areas that were treated at Serenity because I didn't get the permanent results I was looking for/expected with laser hair removal. Some people have! But just be aware that, at least in some cases, you could still have 90-100% hair growth after everything.

I'm leaving 2 stars because the staff here were so pleasant.