I had a bad experience taking my car here for serv...

I had a bad experience taking my car here for service. Very disappointing. I took my car in because the check engine light was on and they told my I had an oil leak and something else was wrong also, it would be about $1,000. I took my car in on a Wednesday and was told to pick it up the next day. So the next day it s almost closing time and I was not informed about my car so we call them and they tell me that they broke something in the car and never called to tell me about it. They would order the part and fix the problem free of charge. Ok no problem I ll c ome tomorrow and get my car. The next day comes and I get no call. I call them and they again didn t call me to inform me that they were sent the wrong part and would have to keep it over the weekend. I asked if they had a loaner car for me to use because I will have been without a car for four days longer than expected at this point. They said no they won t have one until Monday when my car is ready. So I wait until Monday and they call saying that the car is done. I show up and pay. They did give a discount on the original repairs. I get in my car and the engine shakes like crazy and the car turns itself off. I informed them that my car was in worse shape now than when I dropped it off. They look at the car and find the problem. So now that my car has been messed up twice since I gave it to them I asked about the loaner car that I was told they would have Monday. Well he tells me that he doesn t have one to let me use and that I m not they only one in a situation like this. My question is did they mess everyone else s car up as well? Because if not that would make my situation unique. So I went without a car for six days because they couldn t fix something without breaking something else. I also had a phone holder hanging in my car that was ripped off and was not able to stick back on.