4 years ago

I couldn t figure out how to leave a review on Fac...

I couldn t figure out how to leave a review on Facebook but I hope this one helps also.

My dog recently had surgery there. They were able to squeeze her in for an urgent visit on Monday due to a ruptured eye over the weekend and Tuesday she had her surgery. After I had picked her up from her surgery, they explained things to me very detailed. But me, being the pet owner that I am, have been overly paranoid about her recovery. Yesterday (Wednesday), I had some concerns. After calling and expressing this to them, I asked if I could send a picture to their email which they responded after it was sent saying her eye after the surgery looked normal per the doctor.
Today, I had some concerns because again, I m being paranoid. But they were closed. The on-call technician, Ben, answered my phone call after hours and happily answered all of my questions and concerns. He also was very knowledgeable and knew what he was talking about which made me feel much more at ease.

The surgery itself and medications are overwhelming and my dog has been extra clingy since everything has happened (I would be too though if I ruptured my eye). But she s worth it. I trust and have faith in the team at STVO and I appreciate them so much.

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