C W

Review of James Frew Ltd

Had the Gold Boiler maintenance plan - get boiler ...

Had the Gold Boiler maintenance plan - get boiler serviced prior to selling. They introduce a small leak into boiler, manageable with a mixing bowl. 3 engineers couldn't source leak. 4th sources leak and orders parts. 5th engineer systematically wrecks the boiler until it cannot be turned on due to a major leak - water goes in and comes straight back out. From having no issued with my boiler for 12mths, to a service, a leak within 2wks of that service, to then having to buy a new boiler due to it being "uneconomical to repair" - read: they made it uneconomical. Still have not responded to a formal complaint a month later. Avoid at all costs - cheaper to have no cover than with these crooks.