Tom Utter

Review of Radission Hotel Grand Rapids R...

This is a very dated hotel in serious need of atte...

This is a very dated hotel in serious need of attention. In fact, during my stay, they were underway on a major renovation project. The restaurant, lounge, pool, hallways, elevator, and lobby seem to all be torn up at the same time which killed the ambiance completely.

Don't rely on the website, call ahead to check the status of the rooms and common areas before you reserve. They were lacking a few normal amenities that a lot of other hotels seem to have, like a hair dryer and safe. My room had a broken door lock and a sink that took forever to drain.

Upon my checking in, I was given a key to a room that hadn't been cleaned yet from the prior guest checking out. The entire staff were very friendly and accommodating. One other disappointment I'll mention, they closed the lounge several hours early one night to save money on labor because it was too slow they said. That was a huge bummer for my wife and me, but again, at least they were all friendly.