I intended to write this a while ago, but I loved ...

I intended to write this a while ago, but I loved this hotel. After we screwed up the dates (not the hotel's fault), they worked with us to rebook us a new room that same night at a lower cost, upgraded us to a suite, upgraded us to having club access, and they were incredibly nice through the whole process. They even worked with a third party booking site to help refund the cost of the original room. The manager, Brittany, who was on duty was so helpful and patient. The room was beautiful, and all the staff were nice. We attended a show at the Buell theater and were able to walk to it. I highly recommend staying here.