Joe G

Review of Grand Bohemian Hotel Orlando

#MarriottRuinedOurWeddingWeek #DirtyDining

#MarriottRuinedOurWeddingWeek #DirtyDining

Returning to the Hotel that evening we ordered room service. After 30 minutes or so the food was delivered, this was around 2:30/3am. We were exhausted from having such a long day & with it being so late we didn t have a bunch of lights in the room on. Delivered with our Paninis was a Carafe of water, which we drank more than half of the water in it. In the morning my wife shows me what we were drinking out of just prior to going to bed. The carafe was the most dingy, mold covered glass I have ever seen. Attached are the photos and video of what we drank out of. How this was able to be filled and served without being seen is beyond me. Since then my wife and I had to go to the doctors because of how ill we both became being given a bacterial infection from their moldy carafe. Our days following our wedding have been hell. Upon bringing the Carafe to corporate's attention, their only response was," sorry it happened & we will let the GM of the hotel know to contact you". It's been over a week now & we still haven't received a response. All of the effort & hard work we had put into our wedding, the last thing we wanted was for a Signature Marriott Hotel to have such a negative impact on our wedding week. Extremely disappointed & still sick.