Alexa Habibulah Review of Cabana Pool Bar
WORST SERVICE EVER/ VIOLENT STAFF!! My friends and...
WORST SERVICE EVER/ VIOLENT STAFF!! My friends and I have been there before and didn't find the service appealing before but being that this was the last event of the summer that one of our favourite DJ's were hosting, we figured we'd go and enjoy one last party. Before we even entered the club, the bouncers were clearly on a power trip. They let several people go in especially all of the males in our group go in, but when the bouncer took my boyfriend's ID he seemed to mistake him for someone else, cause we've only been there once before and told him to be on his 'best behaviour'. Why did he happen to pick the darkest guy out of our bunch and tell him to behave properly?
When we decided to get bottle service, the waitresses were never clear on how many bottles minimum we needed to get a the booth. First it was 2, then it was 3, then it was 2 again. Then when we left to find a booth in another section, the girl said we could get 2 bottles we just couldn't get them at the bar it had to be through her. When it came time to pay, there was poor explanation on what cost what. My friend asked to speak to the manager and our server's response was "go find him yourself b****". COMPLETELY unnecessary. When I told her exactly that, she said she'd had enough bs to deal with for the day and didn't need anymore. FIRST?? not our problem. SECOND! You're a server and work in customer service, get over it. When we asked to speak to her manager again, she literally PUSHED my friend out of the way and stormed off!! For what reason?! No one knows. I've worked in customer service for years and although I've wanted to or thought about it a couple times when you're annoyed about a customer, NEVER DO YOU PHYSICALLY TOUCH, LET ALONE PUSH A CUSTOMER! I went and found a manager immediately after that and he smiled the whole way through my explanation of what had just happened. Instead of doing anything for us or having the girl give an apology to my friend for pushing her out of the way, he said the girl would be 'spoken to'. Great, go and give your employees who are clearly ALL on a friggen power trip a 'talking to', like you would to a child on a timeout. The owner of this club should be embarrassed of the kind of people he/she has working and representing them and their club. Disgusting. Wouldn't recommend this place to a single person.
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