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Worst experience ever!!!!

Worst experience ever!!!!

Bought a truck from them back in January. When I left the lot my wife was following me and noticed the taillights weren t working. (I know should have checked them before buying.) so we called the dealership and they said just drive it back.... kind of dangerous to drive with no taillights. This is the point we should have known we made a huge mistake. We took it back to them, and the repaired the taillights 2DAYS LATER!!!

Fast forward to early February when the truck starts to handle terribly. So we call to have them fix it under warranty. They fight is on the whole situation, but we finally get them to fix the issue free of charge.

Now fast forward to 2 weeks ago. Truck starts handling poorly again. So this time I take the truck to a real mechanic and they state that the wheel bearing is bad, and the ball joint is busted. 2 parts that tricolor stated they repaired. The real mechanic informed us that all tricolor did was align the truck, and that any descent mechanic would have known that it was just a bandaid fix.

Now all we ask is for tricolor to refunded us the money from the repair made by a real mechanic, and make things right!

When calling to get assistance, they are zero help, and continue to give you the run around. This is a terrible business that I wouldn t recommended to my worse enemy!

Lawyer has been contacted, and stats we do have a possible case, so hopefully we can keep this from happening to someone else!!!

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