This company serviced my loan for years. They are...

This company serviced my loan for years. They are the worst! Thanks be to God I sold my property! My property was located in the worst town in New Jersey (Paterson). I was constantly hit with high taxes, my last tax quote was $16,000/yr. Imagine $16,000/yr for a house in dump of a town that robs and kills people every other day. Don t take my word for it just google the town and see the crime rate. And no matter how I plead to this company about the geographically issues I face in this area and how many times it rains and my property is flooded it never changed a thing. The structure of my property was deteriorating and I pleaded for someone to talk to the investor to lower the loan so it will be more attractive to sell. They refused to do anything on my part. Please do not do business with this loan company! I m sure they re all the same but please do your research. Why would a bank approve a loan in such area where the crime rate is so high plus a flood zone. How many times do you think the insurance company wants to pay? I lost so much money in this investment right here. Banks don t care about you the consumer. As long as they get paid it s all that matters. I hope the investor doesn t choke on his portion after the new buyers paid off the loan. I m so sorry I held on to that property for 15 years! Please don t make the same mistake I made. Research your area and please don t modify your loan either. You re better off walking away so if you lose the bank loses as well.