Hayley Tanner

Review of VMS Data

March 2015, the company I work for, was approached...

March 2015, the company I work for, was approached by Andrew from VMS Data to improve our website design, visibility on Google, and overall SEO. Of the MANY promises made, the main promise was to produce an improved website within 1 week and have it on the 1st page of Google within 1 month. We were initially hesitant, but Andrew assured us VMS was an honest, fair company and would charge $500 to begin the project and a final $500 ONLY after we had a new and improved, functioning website. We felt confident in Andrew's sales pitch (which turned out to be just that, a sales pitch) and decided to work with VMS. WHAT A MISTAKE!!

A week after we spoke to Andrew, we received an email saying our amazing new website was complete. We were excited to see it..until we saw it. Everything we had said in the initial conversation with Andrew seemed to be the opposite of what was produced. We told VMS this was ABSOLUTLY not what we discussed and needed to be changed. After a couple of days, we did a second walk through of the website. We informed VMS this website still could not go live as the changes we requested were not made. Instead VMS took down our original website anyway, drafted the final $500 for a completed site, and made their website go live under our url.

The design looked unprofessional and poorly done. Our Google listing said Our Company Name | Just another Wordpress site. Links were broken within the website. Our contact information was barely visible at the very bottom of the website (the ONLY change ever made that was requested was our business number be visible at the top of the page.) Small grammatical issues we had asked to be fixed were not. Content that was on our previous website, which we emailed them to add, they would not add, etc. etc. etc.

After almost 2 months, we informed VMS we would like to part ways and would like the final $500 refunded because we never received the product we were promised. VMS denied a refund and threatened legal action if we tried to tell the truth about our experience with this company. I would HIGHLY RECOMMEND finding another company to handle your web design needs.