I was taking my grandfather for an appointment. As...

I was taking my grandfather for an appointment. As soon as I walked in, I felt unwelcome. The receptionist looked past me and smiled at another customer coming behind me and asked how she could help her. When she finally acknowledged me, I just moved on to the next. The receptionist that worked with me was very dismissive. All she had to do was check for his name in their system but she was so quick to send us away and tell us she couldn't do anything. The clinical technician that worked with my granddad was not welcoming. She talked to us like we were 5 yr olds.