Customer service was a joke, didnt have the phone ...

Customer service was a joke, didnt have the phone I wanted in stocks after being told it was and driving 50 min one way. Manager promised to call.me and set one aside when it came in then never did. When I went back, that's how I learned they got a phone in, customer service was a joke again, manager refused to acknowledge she promised to inform me when phone arrived, and then computer system couldn't process my upgrade and they couldn't figure out why or how to fix it. At this point if it wasn't for the fact the price I pay is great, along with the coverage, I'd switch providers.