Am on 09/08/2016 together with a visually impaired...

Am on 09/08/2016 together with a visually impaired friend, who can not leave the house without blind stick, moved from Munich ZOB to Berlin ZOB! The bus driver and his colleague were very friendly and nice as well as very helpful. My buddy and I wanted, because our bus was a biplane, sitting in the first row of seats in front of the huge windshield. Our request was of course met and the bus driver helped my friend the rather narrow stairs up to the upper deck. A great service! The departure should have been at ten o'clock in the morning, the bus drove off, as it was still waiting for some offending passengers, ten minutes later. A small delay that can be accepted, especially since the bus driver was not to blame. At the start of the journey, the bus driver, although he was not a German, explained all the important things exactly and offered that he could be asked at any time if something was unclear. The ride initially went to Bayreuth, where at a smaller bus stop some passengers got out and new came on board. Then it was a few miles to Himmelkron to a motorway service area, more specifically a truck stop for truckers. There we had twenty minutes stay and there was a driver change. The new bus driver, who then chauffeured us from Himmelkron to Berlin, was a German and was also very nice and very friendly and helpful. Because even this new driver helped my visually impaired friend up to the upper deck. The further trip on the A9 in the direction of Berlin was very pleasant. The wifi worked very well, the seats were super comfortable and could be adjusted, also the legroom was really fine. We also had the great luck that there was no traffic jam on the A9 on that hot late summer day. For quite a lot of construction sites and the new bus driver made us aware that he could tell us only after crossing the Elbe, when we would now enter exactly at the ZOB in Berlin. Instead of 17 clock we arrived twenty minutes later. This little delay is justifiable and is in no way a fault of the bus driver dar. This delay was due to the numerous highway construction sites on the entire route from Munich to Berlin! When getting off in Berlin ZOB a young traveling lady wanted to help us, which made both my buddy and me really happy. Outside in front of the vehicle we were given our luggage and also there was the bus driver very nice and helpful, he kept us up to date with information during the journey. Since we are both severely disabled and each have 100% reduction in earning capacity, we would have received 50% discount on the regular fare after online booking of 22 euros per nose. But since my buddy has a registered escort in his certificate of severely disabled persons, the accompanying person should have been allowed to travel for free! We then shared the 11 Euro travel expenses and paid only 5.50 Euro per nose. As cheap as the normal fares at Flixbus for the Munich-Berlin route, you would not even get away from the carpool, not to mention Deutsche Bahn. If you drive to Berlin today with the ICE, you see, when you look out the window, almost only these old noise barriers and faster the ICE is not necessarily, especially since there is no longer the proverbial reliability of the former German Federal Railways nowadays. But on the long-distance bus you can see a lot of the landscape, especially if you sit in the biplane in the first row! Very gladly again, we did not regret it!