Was just reminded by an email sent out to me by th...

Was just reminded by an email sent out to me by this range, my terrible experience here. Went into this range a couple of different times and each time I had a negative experience with the staff. I am a female and was interested to know what competitive shooting events they hold at their facilities. The man behind the counter responded to my question but chose to only look at my boyfriend the entire time he talked... completely ignoring me even though I was the one initiating the conversation. I thought maybe it was just a one off bad experience with a man who didnt respect women in the gun industry so I shrugged it off. A few weeks later I went in again with my boyfriend and we decided to rent a gun and purchase some ammunition from the range. Once we began shooting the gun kept malfunctioning and the shells became repeatedly jammed. We asked for assistance two times to which we were helped getting the gun unjammed. The third time the firearm became jammed we went to the rental desk and requested to just use another gun since the one we originally chose was repeatedly malfunctioning. The man behind the desk replied saying that because they dont regularly clean their rental guns that sometimes that happens and that if we wanted to rent another gun we would have to pay full price for another rental.. I was shocked, I couldn't believe that an employee had just admitted that even though they dont maintain their firearms, we would still have to pay full price for another rental. We didnt receive any money back and after carrying on the conversation a few minutes more we chose to leave with out even finishing the bullets we had purchased. After hearing about what the owner did at Denver Defense, my opinion on how terrible the staff at The Range at Lake Norman was finalized. These guys are scum, I would encourage not supporting this business.