PersonalizationMall.com

PersonalizationMall.com Reviews

3.2
L

Laurie Wood
Review of PersonalizationMall.com

4 years ago

Horrible experience! I placed an order and TWICE t...

Horrible experience! I placed an order and TWICE they cut off heads of people and also people altogether- and that's after their quality control dept put the photo on themselves! I returned the incorrect items with a tracking # and they've had it for 4 days, yet they still have not issued a refund because they can't find it. All I'm told is that they will update me once they process it- but they won't do it now even though tracking shows it was delivered 4 days ago. Worst customer service (Velia)- she provided no answers. I will never use this company again and certainly wouldn't recommend it to anyone!

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