W

Wayne Phillips

4 years ago

Celebrating a family members birthday with 7 peopl...

Celebrating a family members birthday with 7 people, so we were all in a good mood. It basically went down hill from there. There were 2 large problems we had to live with during our meal. First our waitress (who never smiled and very unpleasant) we saw 3 times through out the meal - taking our order - bring our order - picking up the check. We needed another waiter to help us with a few of our needs. When she came out with our order she practically threw it on our table. Never asked if everything was ok and if she could do anything.
The next big problem was all of our meals were cold - even though she said as soon as the meal were done she ran them out to us - that's hard to believe. We all ordered a meal averaging $40 plus dollars and expected it to at least be warm. My wife would not eat her meal as it was - they took it back and came out later with a hot meal but the crab meat was mixed with the mashed potatoes. REALLY?
We eat here on a fairly regular basis but I think that is going to change. With that being said we still left a 20 percent tip - I myself would not have left that much especially the way the meal went. Tips should be given according to how the help treats the consumers.

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