Anna Blake

Review of New York Palace Hotel

When we arrived the staff was very nice. There was...

When we arrived the staff was very nice. There was a couple of issues with the first two rooms they put us in, but after telling the front desk they moved us to a much better room. Staff is great (except for the bellman who said that our stuff was too much for him to want to move again, of course after I gave him a tip; also I could not believe he said this in front of me and guest services). At first I wanted to give a three star but because the hotel accommodated us for the issues we dealt with. So if you do have a problem just tell guest services and they will make it right for you. I will give them 4 stars but, if I could I would give them 4.5.