Sean Falzarano

Review of British Colonial Hilton Nassau...

Not happy with 3 major issues we had during our st...

Not happy with 3 major issues we had during our stay:

1. We were scolded for bringing our own food to the beach and told were only allowed to order the Hilton s food for the beach. This is unacceptable because our children were with us and their limited menu with poor healthy options and child options basically meant we had to leave the beach to feed ourselves and our children.

2. This Hilton is dated. The lobby floor is nice, but our floor is old and musty. Our room had some issues that are due to being an older hotel, for example, our bathroom door wasn t able to close all the way because it was misaligned, and the shower head was an older style that couldn t turn to face you 100%, and the water pressure was poor.

3. Probably the most upsetting part of our stay was the fact that we would get to the beach early in the morning with our kids and most of little beach hut/umbrellas were taken by people who weren t even staying at the hotel, they were cruise ship passengers who bought a day pass. The only beach huts available were the ones in the back row which is not helpful for people who have kids who want to play near the water.

The two redeemable qualities of this Hilton:

1. Very friendly staff.

2. The executive lounge has a great view and the drinks and food during the evening hours is at par with standard Hilton lounges.

My wife and I are Diamond Hilton members, we travel the world often and are always loyal to Hilton. I m very sad to say that we will not be staying at this Hilton again because of these issues. Next time it ll be to the Atlantis for us.