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This travel agency was not very helpful when their...

This travel agency was not very helpful when their travel agent withheld money owed to myself for tickets to a theatre play.
I paid my friends their money back when it was cancelled.
I had to wait 7 weeks for my refund!
LeeAnn did not return phone calls
LeeAnn did not reply to my emails until I included my friends to let them know I did try to get an answer from her.

I finally called Travel Agent Next Door whose umbrella she works under.
The agent was called by the agency and asked to contact me.
I only received a more disturbing phone call from LeeAnn who told me I had no right to call her agency?

Called the agency again and I spoke with Natalie I was to receive a phone call from their supervisor which never happened.
Guess the apple doesn t fall far from the tree.

Oh yes when I bought tickets from the theatres or concerts direct I received my tickets right away.

Never did see the tickets from LeeAnn so I wonder if she even bought them??
This I say because I asked for the seat numbers and again no response.

My recommendation; stay as far away from this company as possible and buy your tickets directly from the theatre.
You will get your tickets and confirmation immediately

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