Prabhash Subasinghe

Review of The Mulia, Mulia Resort & Vill...

The worst service ever !!!, front desk is just ter...

The worst service ever !!!, front desk is just terrible pls don t goto Christine she is probably the rudest person I have ever encountered in my life, when I checked in the room it was not ready, asked for another room and they said they can give it but can t change the rate even though it was a lower category, said will contact me when the room is ready and didn t do so till I went to the reception again, the most pathetic service ever, even the check in process took 25 mins.
I have been staying at Mulia properties for almost 15 years and if this is the way they treat their valued clients what about everyone else???, property is somewhat run down and the maintenance seems poor, overall it s a beautiful property, if only they could solve there service issues !!?