James Vierling

Review of Sears Holding Company

If you think dealing with Sears as a customer is b...

If you think dealing with Sears as a customer is bad, you should try working for them. I am currently working as a backroom associate at Sears and it sucks. The one that I work at is a run down crap hole, that if the government here wasn't so lazy and corrupt would probably be shut down. Some examples: Where the ratchets are rebuilt, yes they get new insides right in the store to replace the ones that keep breaking as Craftsman tools are garbage now, There is a chemical solution that is used to clean the old ratchets. There is no hazardous material guide or procedure guide where the chemical is being used. They give you the flimsy plastic gloves and tell you not to get the liquid on you. There is no information as to whether it is an inhalation hazard or not. There is not a requirement of wearing safety goggles to protect from any splashing. There is no eye wash station anywhere in the building.

There is an overhead furnace in one part of the backroom that sounds like someone is hitting it with a hammer every time that it starts up. That is called a gas explosion by the way and you can even see about a foot high blue flame come out of the top of the furnace unit every time it does it.

There are many of the push around step units in the place to get to things stored on upper shelves or racks. Almost every single one of the wobbles because of their condition and you are expected to carry items up and down them.

The clothing backroom is a complete joke. The racks that they use to hang clothes on are not even really racks. They took the framing for shelving units and laid metal bars across the to hang the clothes on. Some of the bars are attached, some are not. They attach them with plastic ties or duct tape. The room is set up like they just added things for more storage for different departments without concern if they were anywhere near the rest of that department.

The 5 minute policy for merchandise pick up is stupid. All it does is cause a lot of stress for anyone working that particular job. Dealing with the customers is not the only thing that they have to do. They have to work with these Apple scanning devices that should just not exist as even when you can get them to scan, the battery will die every hour or two.

There is more, but you get the idea. Oh yeah, they hire in at minimum wage.