T
Tokelo NhlapoReview ofTelkom
Had to update this review: Upgraded my iPhone 7 to...
Had to update this review: Upgraded my iPhone 7 to iPhone XR as well as my router to uncapped. The lady that helped us told us that the insurance on the new phone will cancel the old phone automatically. Two months later I was a victim of a mugging and lost the phone. When I call telkom insurance they claim that the store did not update their system to show that I upgraded the phone. They then changed their story claiming I said I did not want insurance on the phone, when I asked for paper work, they can t find it! Now I ll be paying for a phone including insurance for a phone I no longer have.

Comments: