Kevin

Review of PAWS

We have used this clinic many times in the past fo...

We have used this clinic many times in the past for check ups / shots for multiple pets. Our dog was spayed today, I called to get an update on her condition and determine a time to pick her up. I spoke with Lacey, who when I asked about my dog stated that she was not back with her. She said to hold on while she got to a computer. The next statement was that there is a balance due of $88 and change. I again asked about my dog, and stated that the payment is not an issue. She responded, would you like to make it now or when you get here. When I said something about asking about the condition of my dog, I was asked why I am being rude.

With customer service like this, this will be the last time you see any of our pets.

Hope your experience is different!