rosalia johnson

Review of Schertz Public Library

This is the only place I go to study, but after to...

This is the only place I go to study, but after today I don't know if this will be my go to place anymore. I've been coming here for years and have always used the study rooms. I like the peace, quiet, and the fact that it is enclosed. It keeps me from getting distracted from the regular movement of the library. Throughout the years, I have always used the rooms with the lights off. I've had librarians knock on the door and ask me to turn the light on, but after explaining that I cannot concentrate with it on they usually let me be. Today, I had a librarian barge into the room, turn on the light, tell me I need to keep it on, and left without me getting a word out. After staring at my untouched work for a few minutes, I proceeded to find her and tried to explain the situation and deals I've had with other librarians in the past. She said, well sorry but it is what it is and turned away.I understand that this is probably a policy fro your library, but I would think you would accommodate your patrons requests, especially if they are coming to you explaining the circumstances. I would understand not accepting the request if I was being noisy and not doing actual work in the room, but I was. I would also be more receptive if the librarian did not barge into the room the way they did to begin with. This is still a great library regardless, but I am upset with how they handled the situation. If the librarian would have came into the room in a nicer way and actually attempted to hear me out, instead of brush me off, I would not be writing this review. Regardless, this is a really nice library filled with various books for all ages. It's worth going to and checking out. They have events for kids and adults throughout the month . Don't let my one bad experience keep you from coming to a otherwise great place.