Natalie Byrne

Review of Semco Windows & Doors

We built a home with Vertical Works from Milwaukee...

We built a home with Vertical Works from Milwaukee, WI (rebasing in Texas by the way) and had Semco doors and windows installed. Immediately, the doors began to leak, water ruining our new white oak floors. Parts of the doors are falling off and the craftsmanship is terrible. Rough edges, flimsy doors. They feel like a piece of tin. We have been trying to get our home safe and secure for the past year + and Semco and Vertical Works has been zero help. I contacted the president of Semco today and was shoved to a warranty guy who told me he would contact me after he reviewed our file. After dozens and dozens of emails, phone calls, etc, this company isn t even aware of our situation. They continue to suppress it and hope it goes away. Do not, DO NOT, put this company s doors or windows in your home. We have a baby coming in the fall and I am sick to my stomach knowing this issue most likely will not be resolved and another Wisconsin winter with blowing snow in our new home will occur. If this company steps up and refunds our money then I will be happy to remove my review, but for now all people need to know this company is a fraud. Stay away.