Mauricio Endara

Review of Land Rover Orlando

I located the perfect used vehicle at this dealers...

I located the perfect used vehicle at this dealership. Unfortunately, I live 300 miles away from this location. I submitted and online request for more information. Within a few minutes, I had a dealer representative named Melvin Del Rosario contact me.

Melvin was able to answer my basic questions and get me in contact with a salesman by the name of Erik Ahlberg. I needed a trade in quote on my vehicle before I could proceed any further. Mr. Ahlberg got involved and within a few minutes he had numbers for me. Everything lined up to where I needed to be. I put a security deposit and arranged a delivery date. Mr. Ahlberg was able to provide me with an Buyers Order pending an inspection of my vehicle trade in upon arrival.

I drove 300 miles to take delivery of the vehicle. Mr. Ahlberg gave me a warm welcome and explained to me how the delivery process would take place. He showed me my new vehicle and had my trade inspected.
Everything that was promised was delivered. No numbers changed, there were no games played, everything was perfect and easy. The Finance lady named Miss Veronica was a pleasure to deal with. She was able to beat my local bank rate and even saved me a hundred dollars in the process. This kind gesture was very much appreciated!

My entire car delivery process took 45 minutes. I had the most enjoyable and trouble free experience. It was awesome! Words alone cannot describe how appreciative I am for such excellent, professional, and courteous customer service by everyone at the dealership. Thank you!

I highly recommend this dealership and everyone named above!