Lousy service, I have a question in 2015 I tried t...

Lousy service, I have a question in 2015 I tried to contact them and they barely wanted to hear my proposals and conditions, they just gave me an absurd proposal charging the same amounts of almost 3 years ago, there was almost no discount and as I already worked in collection companies I know this is absurd, because the longer the debt is, the greater the discount, I found it absurd, acquaintances had already given me terrible references from the service and company and I only found out with the contact made !!! !!