Really bad service and communication. They have ve...

Really bad service and communication. They have very bad booking system and they do not check their requests everyday. I called and confirmed a time for a party, and then I sent my request online and paid deposit. I also called after booking and confirmed they received my payment. However, 10 days later they told me that the time I requested had been booked out. And they blamed me because I did not submit my request online!!! How they could deny? I have the record on my computer! If the time is not available, why they told me it was at the first time? They ruined the party for my daughter. And they said they could do nothing about this... They treat their customers so bad!!! If I could rate zero, I will rate zero on them! Do not trust them! They neglect customers' requests!