Bauer Carpet

Review of McGrath Volkswagen

Worst experience buying a vehicle ever!

Worst experience buying a vehicle ever!
Landon the sales guy was very nice, Chris the general manager was incredibly rude.

Ad: $23000, then it said ask for today s price. So I asked for the price.... $23000. Then I asked why the ad said what it did. I was told because that s what all their ads say. The truck has 33k miles but has a small rust spot starting on the front fender and a small spot of paint missing from the grill. I asked if they could at least just fix the minor cosmetic issues since they wouldn t budge on the price. Answer, no. And this is supposed to be a McGrath certified truck!

Then I was lied to about my interest rate and told it was just under 6% when in fact it was 3.99%. Then they tried to sell me insurance and warranty packs that I made it very clear I did not want and could not afford. After a small chat I agreed to a gap insurance.
The finance guy comes back and told me everything was good to go and we could sign the paperwork. Upon going through the paperwork I saw they had me borrowing $30000 and putting $1000 down on a $23000 truck. So after going through paperwork I discover they tried to shove over $6000 of insurance and extended warranties on me after I plainly said NO. After I caught that I told the guy he had one chance to either fix the problem or I was walking away. I got the truck but I will NEVER EVER go to any McGrath dealership for another vehicle again. They are nothing but crooks. STAY AWAY!!!!