Worst and rudest people I have dealt with as far a...

Worst and rudest people I have dealt with as far as taking care of issues for my mother . They replaced the aid that was with my mother for years without any prior notice they would not return my calls and on several occasions no one showed up. I had to contact my mothers case worker from guildnet to help me resolve the issue the coordinator for my mothers case at first care was very rude on the phone and she lied to the guildnet case manager making it appear as if they had to cater to me I prepare my own meals after they have left I work and do not return til they are gone and my diet is not the same as my mothers. They are very irresponsible and the coordinator in charge of my mothers case is very rude and disorganized she can't even figure out what dates she assigns to the aides. Again I am having trouble with this agency the coordinator Jada Ramirez has given me nothing but problems she refuses to bring back the aide that has been here for years and is trying to put her on another case.Last week they did not send an aide till 3 pm and Jada since the morning that someone was on there way I was late to work waiting on some one to arrive.