I was excited to get a membership and visit the mo...

I was excited to get a membership and visit the mopop for the first time today. But when I went to use purchase additional tickets for marvel I was told I could not use my guest pass for 3 weeks (this was 100% of the reason I bought a membership so that i could bring a guest and only need to purchase the extra exhibit tickets) the man checking me out (name tag said Nina) was rude and did not offer any sort of explanation or apologies for the misunderstanding. So I bought the full priced ticket for my guest and was charged $80. I was shocked at the price and double checked the website which quotes tickets for $36. So when I went back up to understand he blamed me for not being clear on what I wanted. I had asked for 2 tickets to the marvel exhibit and showed my membership for myself. I apologized and he was still rude and grumbling while He processed a partial refund. I m sure the museum is amazing and I m excited to see more but the lack of customer service really put a damper on my day and I m definitely questioning my purchase of an annual membership.