Kendra Molinary

Review of McGhee

I don t ever write negative reviews. I always feel...

I don t ever write negative reviews. I always feel like positive feedback should be shared publicly and negative feedback should be shared directly. But after 4 emails, 1 voicemail and 1 dropped customer service chat with no resolution in sight here s my honest feedback. I ordered a rug from McGee and Co and everything went great- order through delivery. The rug arrived via FedEx and it is beautiful. Imagine my surprise when a couple weeks later I received a bill from FedEx for the delivery. I had paid McGee for shipping when I ordered the rug. I contacted McGee right away with the notice and was told it would be taken care of. But the notices from FedEx kept coming. It s been over 2 months and today I received a notice from FedEx that they are turning the bill over to collections. I sent a chat to McGee and as soon as I sent the order number the chat was dropped. This experience has been so strange. I can not recommend ordering from here because if anything goes wrong - you may not receive any help whatsoever.