J

Jeroen Verbeek
Review of Greetz

3 years ago

"order at Greetz, do you expect your order on your...

"order at Greetz, do you expect your order on your birthday? SURPRISE you will not receive anything"
Order Wednesday October 7 Order for delivery Wednesday October 7 in the evening.
Track and trace not active until Thursday, customer service cannot say anything, great delivery Thursday then.
No delivery all Thursday, allowed to chat with customer service on Thursday evening.
"ow we see that the order has broken, will I put it in again or do you want to cancel it"
My goldfish has the same ability to respond when I come home after a day of work as the customer service that Greetz has. She couldn't add flowers as compensation, nothing at all. Your slogan should become;
"order at Greetz, are you expecting your order on your birthday? SURPRISE you will not receive anything"
This used to be a company that cared about its customers and had employees who felt involved, little or nothing of that remains

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