Rachel L

Review of Tansky Sawmill Toyota

I called Tansky's toyota ahead of time to make sur...

I called Tansky's toyota ahead of time to make sure a trip to see them was helpful. The person on the phone told me to come on in, they would look at my vehicle and let me know what needed to be done with the vehicle.

I dropped my other plans and went there right away (during rush hour traffic) so that I could get it all figured out before the end of the day - they closed at 8. Upon arriving they told me that it would be $108 to get my vehicle serviced. I mentioned that I called ahead of time and the things that I was told. They were very upset with the person that talked to me.

I was upset that they would not take ownership as a whole company for their mistake. They wanted to charge me $108 to look at it. One of the men yelled at me. I left in tears.