Kirill Radchenko

Review of Kenford – Ukraine Ltd

I handed over the phone for repair. Sony xz1 compa...

I handed over the phone for repair. Sony xz1 compact. On a paid basis. The problem was with the 3.5mm jack not working.
For one thing I asked to clean the microphone and speaker due to poor audibility.
As a result, they called and said 3.5 cannot be repaired, the matter is in the motherboard, but we will clean it for 600 UAH.
TC handed over for the sake of repair 3.5 refused to clean them for big money. (New speaker and microphone, for reference, together cost 100-150 UAH)
In general, the phone was returned to me with such a neat comment like "I would not count on its further water resistance, your SIM card tray is worn out there."
At first I didn't pay much attention to this comment, but ..
A month later, the display module began to move away from the case, after which it dawned on me ..
I wrote to them in the mail with the question of eliminating their own jamb for gluing the display for which they slapped me a price tag of 500 UAH and they will eliminate everything.!
In general, as I understand it, after the diagnosis, they simply put the display on the same glue that was there before .. !!
This is what it means "your device was assembled and issued in the form in which it was received." It turns out that this also applies to glue.

I sent the guys away and I will complain above ..

Strongly not recommend!

Separately, I will note the lady on the phone who is like "I do not know, they gave me information, I give it to you, there is no connection with the master, I do not know" a very necessary employee ..