The room had mold, stained sheets, broken cabinets...

The room had mold, stained sheets, broken cabinets. It was like vacationing surrounded by people I'd NEVER go around in the daytime let alone have to sleep next door to. I complained to Guest Services about the issues, George-Supervisor, at least 7 times. Was told they'd provide a refund since we stayed there less than a day. Nope, they now deny i had any issues. On the other hand, most of the staff is really nice and the main water park too.