Baffled by the lack of professionalism and respons...

Baffled by the lack of professionalism and responsibility by the staff. My great aunt passed away last night & they failed to notify our family of it or the fact that her body was deteriorating the day before. When my family got to the hospital they showed no compassion or emotion for the situation. Or apologize for their huge mistake. Which is entirely against the law & the policies. Also had the wrong records of the patient. HORRIBLE experience never going there again. If you care for your loved ones, don t take them there.